Refund policy
Return & Refund Policy
Because all of our products are custom-made to order, we do not accept returns or exchanges for reasons such as ordering the wrong size, color, or simply changing your mind.
Damaged or Defective Items If your order arrives damaged, defective, or with a manufacturing error, we'll make it right! Please contact us within 30 days of delivery at Tixoh2000@gmail.com with:
- A clear photo of the damaged or defective item
- Your order number
We'll work with our production partner to arrange a free reprint or a refund, depending on the situation.
Wrong Address If an order is returned due to an incorrect or incomplete address provided at checkout, we are not responsible for the cost of reshipping. A new order may need to be placed at your expense.
Cancellations Orders cannot be canceled or modified once they have been sent to production.
If you have any questions, please reach out to us at Tixoh2000@gmail.com.